Xerox Problem Solving
An extremely powerful and effective problem-solving tool.
- Started Jul 11, 2020Started Jul 11, 2020
- 299 US dollars$299
- Online Session
The Xerox Problem-Solving Process (PSP) is known throughout the business world as an extremely powerful and effective problem-solving tool. The 6-step process strengthens decision-making skills and guides individuals and groups toward innovative, effective and sustainable solutions to business problems. Highly interactive, this workshop provides a series of hands-on practice exercises that lead participants through learning to use PSP and applying basic statistical tools to the steps in the process. Additionally, basic quality concepts and methods for improving one-on-one and group interactions are newly introduced in this program. COURSE BENEFITS: Participants will be able to: Apply and implement the 6-step Problem Solving Process and Quality Improvement Process Use the tools of weighted voting, list reduction, and criteria rating to guide their groups in working toward consensus and reaching agreements Assume a variety of meeting roles and responsibilities, including leader, process guide, timekeeper, and recorder Increase meeting effectiveness by using in-process agenda building Analyze and prioritize problems by using a Pareto Chart Generate fresh solutions by instituting brainstorming techniques Prepare an implementation plan, using a Gantt Chart LENGTH: Two-day course RELATED COURSE RECOMMENDATIONS: Critical Thinking Skills, Process Mapping, Process Management
711 East Wardlow Road, Suite 203, Long Beach, CA 90807