Effective Management of Organization Change
WHO SHOULD ATTEND: Managers, Supervisors and Team Leaders
COURSE DESCRIPTION: This course focuses on the dynamics of change and how to design and implement change efforts within organizations. The impact of change on individuals, work groups and organizations will be explored, as well as understanding the three key steps in an effective change process: developmental, transitional, and transformational.
Participants will learn how to choose the appropriate change implementation process given their specific business culture and management style and gain an understanding of how to mobilize support for the change and manage resistance.
COURSE BENEFITS: Participants will be able to:
• Understand the strengths and challenges of their personal approach to change
• Identify the characteristics of successful change efforts
• Describe the change process and its impact upon the performance of individuals, work groups and the organization
• Define the roles in implementing a change process
• Understand various techniques and strategies to help manage people, processes and tasks during change
• Implement specific strategies in managing the various phases of change
• Develop a change strategy that identifies:
o Key stakeholders, supporters and detractors
o Factors which contribute, as well as challenge the effectiveness of the effort
o Critical timing factors
o How necessary support for change may be gainedLENGTH: One day
RELATED COURSE RECOMMENDATIONS: Dealing with and Surviving Change, New Work Habits for a Radically Changing World, Creating and Managing a High Quality, Service Oriented Environment