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This course can no longer be booked.

Quality Improvement

Produce amazing results. Wow every customer.

  • Ended
  • 299 US dollars
  • Online Session

Service Description

COURSE DESCRIPTION: Quality Improvement has been a business ‘buzzword’ for over a decade. This management style produces amazing results, and companies that have mastered it are leaders in their industries. One way to measure the success of quality improvement is through a company's stock value. Other measurements include heightened customer and employee loyalty and satisfaction, a higher market share, and decreases in operational costs. COURSE BENEFITS: Participants will be able to:  Interpret the philosophy of Quality Improvement  Understand how quality impacts the entire organization  Analyze their own work and determine the impact Quality Improvement can have  Identify who their internal and external customers are, and how to provide quality service to meet expectations every time  Learn and apply selected quality tools in their everyday work activities LENGTH: One day RELATED COURSE RECOMMENDATIONS: The Supervisor's Role in Delivering Exceptional Customer Service, Project Management, Improving Process Performance

Contact Details

(562) 590-0512

711 East Wardlow Road, Suite 203, Long Beach, CA 90807

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